If you enjoy supporting people in their work roles and are keen to liaise with the public then this certificate is for you. All business have an office and in today’s economic climate, many expect their employees to multitask. For example, the motor mechanic, hairdresser, and event manager, all must also be able to use databases, order stock and invoice customers.
Students will develop both written and oral communication skills, as well business software skills. No matter one’s career, these fundamental skills are imperative to being able to function in a digital world.
CORE Units of Competency:
BSBWHS201 - Contribute to health and safety of self and others
BSBSUS201 - Participate in environmentally sustainable work practices
BSBCMM201 - Communicate in the workplace
BSBCUS201- Deliver a service to customers
BSBITU201 - Produce simple word processed documents
BSBIND201 - Work effectively in a business environment
BSBITU202 - Create and use spreadsheets
BSBINM201 - Process and maintain workplace information
BSBITU203 - Communicate electronically
BSBWOR202 - Organise and complete daily work activities
BSBWOR203 - Work effectively with others
BSBWOR204 - Use business technology
Course duration - This course will be completed over 1 year.
No additional costs
BSB20115 Certificate II in Business is offered in partnership via auspicing with registered organisation: YMCA RTO3979. Student Handbook and Parent Handbook can be downloaded from the website http://www.ymcaeducation.com/